Privacy Policy

At Cheap Cyclo Frenzy, we treat your personal data with the same care and precision as we do your bike tools. Just like you wouldn’t want loose ball bearings in your headset, we don’t believe in loose handling of your information. This policy explains how we collect, use, and protect your data when you use our website.

1. Who We Are

Cheap Cyclo Frenzy Store
39 Kirkgate, Leeds, GB LS4H 8DJ
Website: www.cyclofrenzy.com
Email: [email protected]

2. Information We Collect (The Toolbox Contents)

We only collect what we need to get your order to your workshop:

• Order Information: Name, shipping address, email, phone number (like the essential tools in your repair stand)
• Payment Details: Processed securely by our payment partners (we never store full card details – that’s like leaving your torque wrench out in the rain)
• Technical Data: IP address, browser type, device info (the diagnostic tools of the digital world)
• Usage Data: How you navigate our site (like following the grease marks to see which tools get the most use)

3. How We Use Your Data (The Right Tool for the Job)

Your information helps us:

• Process orders faster than you can true a wheel
• Provide customer support with the precision of a headset press
• Improve our website like constantly upgrading your workshop setup
• Prevent fraud with the security of a quality lockring
• Send service emails (order confirmations, shipping updates – no spam, just the essentials like a well-stocked tool kit)

4. Data Sharing (Passing the Spanner When Needed)

We only share data when absolutely necessary:

• Payment Processors: To securely handle transactions (PCI-DSS compliant – the gold standard like Park Tool)
• Shipping Carriers: Just enough info to deliver your tools
• Legal Requirements: Only if required by law (like safety standards for bike components)

We never sell your data – that would be like selling your workshop tools!

5. Data Storage & Security (Like a Proper Tool Chest)

We protect your data with:

• Secure servers with encryption (the digital equivalent of a hardened steel lock)
• Regular security audits (like checking your spoke tension)
• Minimal data retention – we don’t hoard what we don’t need

6. Your Rights (You’re the Mechanic Here)

You can:

• Access your personal data (like reviewing your tool inventory)
• Request corrections (even the best mechanics make mistakes)
• Ask us to delete your data (though we may need to keep some order records for legal reasons)
• Opt-out of marketing (no hard feelings – we know not everyone needs the latest tool catalogs)

7. Cookies & Tracking (The Grease Marks of the Digital World)

We use cookies to:

• Keep your shopping cart intact (like keeping all your small parts organized)
• Understand site usage (to improve our “workshop layout”)
• Remember preferences (like your favorite tool categories)

You can manage cookies in your browser settings – it’s like choosing which tools to keep in your portable kit.

8. International Transfers (Global Shipping for Data)

As we serve customers worldwide (except restricted regions), some data may be processed outside your country. We ensure all transfers meet strict security standards – like international shipping standards for our tools.

9. Changes to This Policy (Like Upgrading Your Toolkit)

We may update this policy occasionally. Significant changes will be announced clearly – like recalling a faulty tool.